Shipping and Returns
$10 for domestic ground shipping in the continental U.S.
If an order is placed before 11am PT we'll do our best to get it shipped out on the same day, orders placed after 11am will usually go out the next day. Weekend orders go out on Monday.
Returns initiated within 14 days of purchase in same as new condition will be eligible for a refund. That of course excludes limited launch product which is always final sale.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase are non-refundable.
All sale items are final purchases and can not be returned.
Learn more about our shipping and returns policy.
After retiring from professional competition, three-time world duathlon champion and multiple Ironman winner Olivier Bernhard devoted himself to finding a running shoe that would give him the perfect running sensation. In doing so, he crossed paths with a like-minded Swiss engineer who had an idea for a new kind of running shoe. Their mission to develop a product range fully engineered in Switzerland using the latest technology picked up pace. Just a month later, in February, the prototypes won the ISPO BrandNew Award, one of the most important prizes for innovation in sport. Today, On’s proprietary CloudTec® and top of the line Swiss engineering has caught on with everyone from sneaker enthusiasts to marathoners and everyone in between.
All unisex footwear on our site is listed in U.S. men's - sizing will be noted with an * in the product description. The common men's to women's U.S. conversion is as follows.
Men's U.S. Women's U.S. 3.5 5 4 5.5 4.5 6 5 6.5 5.5 7 6 7.5 6.5 8 7 8.5 7.5 9 8 9.5 8.5 10