Shipping and Returns
$10 for domestic ground shipping in the continental U.S.
If an order is placed before 11am PT we'll do our best to get it shipped out on the same day, orders placed after 11am will usually go out the next day. Weekend orders go out on Monday.
Returns initiated within 14 days of purchase in same as new condition will be eligible for a refund. That of course excludes limited launch product which is always final sale.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase are non-refundable.
All sale items are final purchases and can not be returned.
Learn more about our shipping and returns policy.
HOKA ONE ONE® (pronounced “Ho-kah O-nay O-nay” and meaning “time to fly” in Māori) was founded by Ultra-marathoner Nicolas Mermoud and former Salomon CEO Jean-Luc Diard in 2009. They sought to design a shoe that allowed them to run downhill faster, and created a model with an oversized outsole that had more cushion than other running shoes at the time. The shoes were initially embraced by ultramarathon runners due to their enhanced cushion and inherent stability; however, they quickly gained popularity among other runners for offering maximum cushion and minimal weight.
All unisex footwear on our site is listed in U.S. men's - sizing will be noted with an * in the product description. The common men's to women's U.S. conversion is as follows.
Men's U.S. Women's U.S. 3.5 5 4 5.5 4.5 6 5 6.5 5.5 7 6 7.5 6.5 8 7 8.5 7.5 9 8 9.5 8.5 10