Shipping and Returns
$10 for domestic ground shipping in the continental U.S.
If an order is placed before 11am PT we'll do our best to get it shipped out on the same day, orders placed after 11am will usually go out the next day. Weekend orders go out on Monday.
Returns initiated within 14 days of purchase in same as new condition will be eligible for a refund. That of course excludes limited launch product which is always final sale.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase are non-refundable.
All sale items are final purchases and can not be returned.
Learn more about our shipping and returns policy.
New Balance began as a Boston-based arch support company in the early 1900's, selling supports to police officers and waiters. Today, New Balance has grown to become a leading global athletic products company meeting the needs of the everyday athlete. New Balance always has, and always will be, committed to making shoes in the U.S.
All unisex footwear on our site is listed in U.S. men's - sizing will be noted with an * in the product description. The common men's to women's U.S. conversion is as follows.
Men's U.S. Women's U.S. 3.5 5 4 5.5 4.5 6 5 6.5 5.5 7 6 7.5 6.5 8 7 8.5 7.5 9 8 9.5 8.5 10